Key Performance Indicators
The Ministry of Training, Colleges and Universities (MTCU) introduced
Performance Indicators (KPI) initiative to measure performance in
Ontario's colleges. Since 1998, colleges have been mandated by the Ontario
Government to collect and report performance data in five areas - Student
Satisfaction, Graduate Satisfaction, Graduate Employment, Employer Satisfaction,
Graduate Rate. Gathered by an independent research company, the KPI
results show that Ontario's Colleges achieve consistently high results
when measured by students, graduates and employers. Based on themes
of accountability and excellence, the KPI project is a collaborative
venture between the colleges and the Ministry.
Key Performance Indicators measure:
1. Student Satisfaction
2. Graduate Satisfaction *
3. Graduate Employment *
4. Employer Satisfaction *
5. Graduate Rate
||2010-11 Key Performance
|Please note that these statistics are
reported for the 2010-2011 school year.
Of these five indicators, three of them are currently linked to funding.
Graduate Satisfaction, Graduate Employment and Employer
Satisfaction data are used to distribute government transfer
payments amongst colleges. The amount of the performance based funding
has remained constant for the last four years at $16.4 million and is
distributed to colleges on a formula that reflects the size of the college
and its KPI score.
How the process works:
Each year in early February, all students (excluding first-semester
students and part-time students not enrolled in a post-secondary program)
complete college-administered surveys as to their satisfaction with
their college program and services. An external survey consultant then
tabulates the data, while colleges calculate student graduation rates.
copy of the Student Satisfaction survey.
Graduate Satisfaction and Graduate Employment
Graduate satisfaction and employer satisfaction data are collected through
telephone surveys conducted by an external consultant six months after
the students graduate. The results of this survey provide valuable information
on graduate outcomes and the graduates' satisfaction with their college
Eight weeks following the graduate survey, and based on the graduates'
authorization, their employers are contacted by the same external consultant
and surveyed as to their satisfaction with the colleges' preparation
of graduates in order to meet employers' needs.
The college, using ministry-established guidelines calculates the graduation
rate. It is important to note that numbers for programs are not available
if program graduates are not within the calculation time frame set out
by the ministry.