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AODA Training - Access Services for Colleges, Customer Service Standards (ASC)

The Flash version can be used by anyone using a computer with Flash version 9 or higher. These courses are best viewed at 1024 by 768 Screen Resolution.

Keyboard users
Use the TAB button once the course starts and then use the arrow forward or arrow back buttons to navigate.

JAWS users
Make sure you have JAWS started and then click on the HTML link.

CC users
Click on the CC button to turn Closed Captioning on and off which will run along the bottom of your screen.

If you are experiencing audio problems, please download the latest Quicktime Player by using this link.
This course uses PDF files, please download the latest Adobe Acrobat Reader by using this link here.

Instructions for Students

At the end of the training, you will be asked to put in the current date and your name on a certificate which you print out and then bring to your teacher.

Instructions for Contractors

At the end of the training, you will be asked to put in the current date and your name on a certificate which you print out. Please send this certificate via email to: Lori Scott: scottl@northern.on.ca. You can also fax a copy of this certificate (Attention Lori Scott) to: 705.235.7141. If you have any questions, please contact: 705.235.3211 ext. 2263.

AODA Training Links

Please click on the link that is applicable to you.

Here is the training link for AODA for Students

Here is the training link for AODA for Contractors