Communication Management

Program Length – 1 Day (8 Hours)
Delivery: In-Class | Dates & Times: TBA

Program Overview
Effective communication is essential in today’s world whether it is in your work environment or personal life. It is a key factor to the success of any business, and relationship. Often, people have not learned how to communicate in an effective manner as they just learned from experience versus having training and skill development in effective communication management.

The purpose of this course is to assist participants become effective communicators by the following means: providing an in-depth understanding of human relations, understanding emotions, behaviours, traits and personalities and how to effectively implement positive communication management techniques and conflict resolution skills. The participants will actively participate in in-class exercises, which will allow them to apply the content of this course and relate it to their own work experience.


If you have any questions about this training option, please contact us at 705-235-3211 ext. 2270 or training@northern.on.ca.