Our Service Commitment/Pledge

Our Service Committement/Pledge

Northern College Employment Options Emploi is the only place you need to remember for all of your employment needs. We value our contribution to Ontario and are proud of our reputation for excellence – excellence in the programs we manage, the quality of service we offer our community, and the results we achieve. When a College Sector Employment Services member provides a service to you, we are guided by the following five key principles:

  1. You will find our staff to be caring, respectful, courteous, helpful, professional and considerate at all times.
  2. We respect your time, and strive to be available when and where you need. We know that your time is valuable, so we work hard to serve you as quickly as possible, which includes assisting you with accessing accommodation for special needs.
  3. You are at the centre of everything we do. We listen to what you tell us and provide service in collaboration and in consultation with you, recognizing the diverse needs of our users.
  4. You can count on our centre and our competent staff to have the most accurate, up-to-date and relevant knowledge, information and resources to help you get what you need. You can count on us to listen carefully to your needs and questions, and guide you through the process of getting the services you require, from start to finish.
  5. We are accountable to you. We monitor our results and adjust our services continuously to ensure that you are getting the service you deserve. We respect your right to privacy and value the trust you place in us.