Program Title – Social Service Worker
Program Codes
Program codes are for September intakes except those that are indicated differently.
NORT-A007 (PC) Timmins Campus
NORT-A068 (HL) Haileybury Campus
NORT-A036 (KL) Kirkland Lake Campus
NORT-A104 (CK) Contact North Kirkland Lake Campus
NORT-A031(JB) Moosonee Campus
Program Description
Social Service Workers focus on promoting equality, and addressing disadvantages that people face on the basis of race, disability, gender or age. They use their knowledge of human behaviour and development, communication, interviewing and counseling skills, to work with groups and/or communities to help them become more caring and capable of supporting their communities.
This program prepares students to work with people who are experiencing stressful events in their lives from an individual, family and community perspective. Students will learn how to intervene in crisis situations and will develop skills needed to assist individual clients, groups, families and communities to better meet their challenges and to enhance their social functioning. Clinical practice labs and field placements provide a milieu where students are able to apply theory into practice through interviewing, case assessment and planning. Students must be able to apply skills, such as teamwork and group work outside of class. They may also be required to seek feedback from agency professionals for lab work and video assignments. Northern College values lifelong learning in an effort to maintain the current competencies outlined by the Ontario College of Social Workers and Social Service Workers. The College assists learners in developing competent skills, attitudes and an interest in the social service profession egalitarian and supportive relationships with our professors and facilitators facilitate adult learning and development.
Alternate Delivery
This program is available to students on campus and to students studying at a distance by e-learning/Contact North format. Please note that students studying by e-learning/Contact North format will be required to travel to lab locations (e.g out of town) on multiple occasions at their own expense.
Career Opportunities
Social Service Workers are commonly employed by government agencies and social service agencies. Graduates are eligible to register with Ontario College of Social Workers and Social Service Workers. Web site: http://www.ocswssw.org/.
Provincial Registration
In order to practice in Ontario as a “Social Service Worker” or a “Registered Social Service Worker”, graduates must apply for registration in the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Graduates of the SSW program will meet the education requirement for registration. For more information, please visit ocswssw.org
Contact Information
Contact North (CN), Haileybury, Kirkland Lake and Moosonee
Tara Duclos
Tel: 705-235-3211 ext. 1-2138
duclost@northern.on.ca
Timmins Campus
Jane Petroni
Tel: 705-235-3211 ext. 1-2180
petronij@northern.on.ca
Admission Requirements
Ontario Secondary School Diploma (OSSD)
Grade 12 English (C, U) (Minimum 60% GPA required)
Or equivalent
Mature students (applicants who do not have a secondary school diploma or equivalent and have reached the age of 19 years on or before the start of the program) must undergo English language comprehension and grammar testing prior to admission into a program and demonstrate through a prior learning assessment process (PLA) equivalency with the admission requirements. Call the Admissions Office at 705-235-7222 for details.
Computer proficiency in Microsoft Office (word processing), web search engines and e-mail systems.
Additional Admissions Requirements
Prior To Fieldwork Placement
• A current Police Vulnerable Sector screening: Applicants can expect to wait a minimum of 6-8 weeks to receive a Police Check.
• A recent criminal/vulnerable sector reference check – (within 3 months) maybe required in Semester II of the program prior to the start of classes in January.
To be eligible for participation in field work practice, students must not have been convicted of any criminal offence for which that person has not been pardoned. An unpardoned criminal record may result in inability to participate in fieldwork practice courses and will prevent the student from graduating. Any costs for these tests/certifications will be the responsibility of the applicant.
In order to prepare you for fieldwork placement, you will be required to have a current resume and cover letter. Fieldwork placement (FWP) agencies may require additional documentation in order for you to begin FWP. The specific documents will be made known to you in your Reflective Practice course.
It is important to note that this program requires a fieldwork component. While the intent is for placements to be arranged in the student’s own community, when this is not possible, alternate communities will need to be considered. Students are responsible for the costs of travel to and from field work placement sites, parking costs, etc. A dress code is in effect during all lab practice sessions and during the field work component of the programs. All theory and lab course work must be successfully completed prior to field work placements.
A passing grade of 60% is required for all Community Services core courses and electives. To succeed in this program, students must be highly motivated, highly committed and physically and mentally fit.
Semester 1
AA1083 Introduction to Research
An understanding of the research process is an integral skill for successful community service workers because they engage in the research process on an ongoing basis throughout their careers. This engagement includes evaluation of programs and specific interventions, determining which programs to choose to implement and staying current about changes in their field.
This course will introduce students to the field of community services research to assist then to become consumers and producers of research in their practice. Students will gain skills that will allow them to be reflective about the work they do with their clients and to be lifelong learners.
CM1913 Communications I – Module B
Communications 1 is designed to enhance students’ writing, speaking and critical thinking skills as required in academic and workplace settings. Students reinforce correct grammar and mechanics usage, develop specialized vocabulary, and apply effective writing techniques to produce a variety of documents. Topics covered include the communications process; the writing process (planning, composing, editing); paragraph development; email; research and documentation (A.P.A. format); essay/research paper structure; cover letter, resume, and portfolio development.
NA1403 Social Work and First Nations People
This course is fundamentally intended to create a greater awareness of FN Peoples and the socioeconomic, political and legal issues they are facing today. This requires a sensitive and respectful exploration of the various FN cultures and their history within Canada both prior to and following European contact. Students who will be working with FN Peoples are expected to increase their Cultural Competence and ability to provide a culturally safe helping environment; the knowledge, values and skills developed in this course provide a foundation to work with the many diverse individuals and groups that exist. “Our people will not heal and rise toward becoming self-governing and strong people both in spirit and vision until the women rise and give direction and support to our leaders. That time is now; the women are actively participating in ensuring the empowerment of the people.” NongomIkkwe (Native Women of South East Region, Manitoba as cited in Report of the Royal Commission on Aboriginal Peoples, 1996b, p. 7).
PS1163 Developmental Psychology
This course emphasizes the continuity of development throughout the lifespan. It will focus on the interrelationships among the different stages of the lifespan and among the physical, cognitive, social and personality development. The course will cover the lifespan from the crucial prenatal period through late adulthood, as well as, death and the grieving process.
SW1023 Introduction to Social Welfare
This course explores the past, present and future of the Canadian welfare state. The intent of this course is to critically explore the belief and value systems that structure the role and function of social welfare institutions and social work practice in society. The course provides a general introduction of the theoretical foundations, value orientations, settings and methods of social work within the broad field of social welfare. This course is designed to complement the theoretical knowledge acquired in Social Work practice I and II. As such it focuses on further application of knowledge, values and skills relevant to building and maintaining a helping relationship and facilitating positive action.
SW1053 Social Work Practice I
This course is designed to provide a foundation for students to understand and develop human relations concepts, values and skills they need to build effective helping relationships which serves as the foundation for the planned change process. Students will be introduced to the following knowledge, values and skills required for professional helping: (1) Professional Identity: Ethics, Values, and Self-Awareness, (2) Interpersonal Effectiveness and Self Actualization, (3) Relationship: The Foundation for Change, (4) Empowerment and Change: The Pursuit of Empathic Understanding, (5) Cross Cultural Understanding: Working with First Nations Peoples
Semester 2
CM2913 Communications II – Module B
Communications 2 enhances and applies the communication skills learned in Communications 1 to additional specific formats required in the workplace. Students will learn to write effective and professional business letters, reports, and documents particular to their field of study. Students will also continue to review and practice grammatical structure and APA format.
PS3033 Abnormal Psychology
This course examines various perspectives of abnormal psychology. We seek to understand the nature, causes, and treatment of abnormal behaviour. Several theoretical viewpoints will frame our discussion of abnormal psychology. The patterns of abnormal (maladaptive) behaviour to be examined are: behaviour and emotional disorders of childhood and adolescence, eating disorders, substance-related disorders, anxiety disorders, dissociative and somatoform disorders, personality disorders, mood disorders, and schizophrenia. Students will also study treatment strategies and mental health law in Canada.
SW2013 Social Work Practice II Lab
This course is designed to complement the theoretical knowledge acquired in “Social Work Practice l & ll”. As such it focuses on further application of knowledge, values and skills relevant to building and maintaining a helping relationship and facilitating planned change efforts. The student must involve himself/herself in a LEARN, PRACTICE, REFLECTION process in order to optimize professional development.
This course will enable the student to practice and reflect upon the following core skills required for effective helping:
a) the development and use of the professional self
b) relationship/interactive skills
c) cognitive/intervention skills, and
d) evaluation skills for the above.
SW2023 Conflict Resolution/Mediation
This course takes a systematic approach to analyzing the elements of conflict and explores both the individual and systemic responses to it. Students will gain a solid foundation of negotiation skills and strategies, followed by an introduction to mediation as a viable response to conflict. Students will learn to identify, avoid, and resolve their own personal conflicts as well as assisting others as a neutral third party and to do so in an efficient and effective manner.
SW2033 Crisis Intervention
This course is designed to provide students in the human services field with fundamental crisis theory that will serve as a basis for assessment, intervention and evaluating resolution of a crisis event. A six-step model of intervention is presented along with specific helping objectives in order to guide the student in the practice of crisis intervention. Recognizing that suicide risk often accompanies a crisis, students will learn to recognize suicide lethality, and acquire specific techniques involved in interrupting a suicide attempt. Ultimately, the intention of this course is to prepare the student to help turn the clients’ crisis (danger) into an opportunity for personal growth and development.
SW2043 Social Work Community Practice
This course takes a systematic approach to analyzing the elements of conflict and explores both the individual and systemic responses to it. Students will gain a solid foundation of negotiation skills and strategies, followed by an introduction to mediation as a viable response to conflict. Students will learn to identify, avoid, and resolve their own personal conflicts as well as assisting others as a neutral third party and to do so in an efficient and effective manner.
SW2053 Social Work Practice II
This course is designed to provide students with an understanding of how communication functions within families to develop, maintain, enrich, or limit family /marital relationships. This course will also be a personal growth experience because you will apply course material to your own families. Through this process, you will gain a better understanding of yourself and your family. Communication is the basis of all relationship; therefore, this learning experience will generalize the work setting in that students will be more prepared to work effectively with individuals and families.
Semester 3
AA3053 Understanding the Family
This course is designed to provide students with a wealth of information about how families are structured, including the challenges and opportunities inherent in gay and lesbian, single-parent, First Nations, blended, refugee, and immigrant families. Students will learn practical strategies for how professionals can help families work together in optimal ways. Students are encouraged to ponder their own Family and “Families of Origin” in order to extend their understanding of the concepts and to explore how their own experiences and beliefs affect their practices in human services.
AA3063 Building Family Support
Building Family Supports is designed to introduce the students to the philosophy and practice of successfully engaging and working with families within a collaborative team approach. The intent is to assist family members to achieve optimal positive outcomes through partnerships and trust. This course will introduce students to the myriad of service options and service coordination responsibilities involved in delivering human services to families in Ontario. Its purpose is to demystify practices such as accessing services, making referrals, treatment planning, case management and case conferencing as they apply to families. The student will explore several case studies in case conference services to illustrate each of the central tenets of the approach: A practice of unconditional care, A focus on individual strengths, A family-driven, family-strengths- focused process, An individualized approach, An emphasis on serving families within their communities, A commitment to culturally competent care, An emphasis on interagency collaboration, A net result of cost- effectiveness, and An outcome-driven process
SW3003 Group Processes
This course provides the theory of group processes and structures as they develop and change throughout a group’s existence. Students will understand the basic issues in group work, the phases in the evolution of a group (pregroup, initial, transitional, working, and ending stage as well as follow-up) and group process applications to specific types of therapeutic groups. Students will be introduced to guidelines for multicultural practices and ethical and professional issues as well as group leadership roles and responsibilities. This course seeks to combine both didactic and experiential learning experiences.
SW3021 Social Work Fieldwork Orientation/Seminar
Student orientation to their fieldwork placement site. Students will attend 2 orientation days with their placement agency to complete all necessary documents prior to the start of their 4th semester fieldwork placement. The fieldwork agency is responsible for fieldwork based orientation which typically occurs in November -December. In general, the orientation should consist of acquainting the student with the various services offered by the fieldwork agency and the range and scope of activities possible to meet the learning practice goals of placement by reviewing the learning contract agreement with their assigned agency supervisor. Students will take part in a two (2) full Fieldwork Seminars.
SW3013 Social Work Reflective Practice
This course is designed to prepare students for successful Fieldwork Placements. Students will develop an awareness of the importance that an integrative experience of fieldwork plays in blending theory and practice. This course is meant to serve as an opportunity to facilitate the process of weaving together academic concepts and real experience in the field.
SW3053 Gerontology
This course will provide the Social Service Worker students with the ability to address the physical, psychological and social elements of geriatric care in order to provide comprehensive, coordinated services that treat illness as well as promote health and restore optimum function. The Social Service Worker students will increasingly become aware of the attention that must be paid to ensure physical, emotional and spiritual support to the older adult.
SW3073 Community Organization and Development
This course will focus on the theories and practices of community organization – the facilitation of meaningful change within communities to improve the quality of life for community members and to promote progressive social change. Areas to be explored include the nature of community work, power structures and relations in community life, issues and dilemmas in community organization, strategies to organize communities, and the role of a community worker. This course introduces students to the process of community development and skills for working in communities to bring about positive change. This course is intended to provide students with both an understanding of the theories, and practical opportunities to work in an interdisciplinary setting while applying community development strategies. Students will be challenged to enhance their understanding of local and global inequities and given tools to work in communities and organizations. Course objectives will be achieved through a variety of learning opportunities such as lectures, group discussions, class exercises, peer presentations, course assignments, activities, guest speakers and videos.
SW3083 Social Work and the Law
his course will prepare students to gain familiarity with Canadian legislations, it will prepare students to know the rights of clients in hopes of advocating for their rights. The course material will cover: the Youth Criminal Justice Act, Child and Youth Family Services Act, Health Care Consent Act, Mental Health Act and Landlord and Tennant Act as well as immigration and refugee law. Throughout this course documentation style will be explored to better prepare students for working in the social service sector. Court documents, terminology in the above mentioned areas will also be explored throughout this course
Semester 4
SW4041 Social Work Fieldwork Placement II
This is a cooperate endeavour between the College SSW program and various community social services agencies. Students are placed in agencies under supervision for a 15-week/500 hour duration. The objective is to provide students with a practical opportunity to integrate and apply entry-level knowledge, values and skills.
SW4031 Social Work Field Work Placement Seminar
Students, while on work placement, will have a variety of experiences in agency settings, child welfare, mental health, custody settings, health care settings, government and municipal services, school settings, etc. They will work to solidify and practice a variety of critical skills, professional relationship building, interventions, counseling approaches, self-evaluation, self-care, and professional development. Students will take part in Fieldwork Seminars one day a month throughout the placement in order to integrate their experiences in the field with the theories they learned in the classroom.
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