Workplace & Professional Skills

Business Fundamentals Building Your Self Esteem and Assertiveness
Conflict Management/Dealing with Difficult Behaviours
Customer Relationship Management
Customer Service Training
Dealing with Change
Effective Customer Service
Effective Customer Service in a Health Care Setting
Effective Meetings
Effective Presentation Skills
Effective Time Management Skills
Embracing Generational Differences in the Workplace
Health, Safety, and Environmental Leadership
Organizations At Their Best: Assessing And Understanding Organizational Effectiveness
Professionalism in the Workplace
Portfolio Development
Reinvention Helping People Change
Rethinking and Reinventing Leadership
Technical Writing Skills
The Fish Philosophy
Think Like a Leader
Train the Trainer
Transforming Office Politics
True Colors
Unleash Your Signature Strengths
Winning Office Politics

Communication Management
Communication Skills Part 1
Communication Skills Part 2
Effective Public Speaking Skills
Essential Listening Skills
Introduction to Public Speaking
Motivational Interviewing Technique

Guiding Circles

Coaching for Success
Creating Safe Workplace Together: Bill 168 Violence and Harassment Training
Foundational Elements of Human Resource Management
Introduction to Supervisory Management
Advanced Supervisory Management
Performance Management Skills for Supervisors and Managers
Project Management
Rewards Management
Time Management for Leaders
The Foundations and Impacts of Communication, Conflict and Negotiation
Time Management Policy and Procedure Development

Fatigue and Safety in the Workplace
Joint Health and Safety
Achieve and Maintain Work/Life Balance
Working at Heights

For inquiries about these courses, customized training options, or upcoming training dates, please contact:

Northern Training Division, Timmins Campus
Tel: 705-235-7213
Email: training@northern.on.ca