Effective Communications

Learning Objectives
1. the fundamental components of communication (verbal, non-verbal, para-verbal)
2. strategies to avoiding communication breakdown
3. how to take personal responsibility in communication
4. tools for active listening
5. how to manage, mitigate, and positively resolve emotionally charged communication

This online course is through zoom.

Dates: TBA

For more information, please contact training@northern.on.ca.