Excellence in Hospitality

Northern College Funded Training Programs

Career Excellence for Today’s Workforce


About this Training Program

This four day program provides participants with the essential skills required for today’s workforce.

September 20, 2021:
9:00 am – 12:00 pm – Customer Service Excellence
1:00 pm – 4:00 pm – Professionalism in the Workplace

September 28, 2021:
9:00 am – 12:00 pm – Communication Management
1:00 pm – 4:00 pm – Dealing with Difficult Customers

September 29, 2021:
9:00 am – 12:00 pm – Conflict Management
1:00 pm – 4:00 pm – Time Management

September 30, 2021
9:00 am – 12:00 pm – Effective Decision Making
1:00 pm – 4:00 pm – Mental Health in the Workplace

At your own pace:
Indigenous Cultural Awareness
Covid-19 General Canadian Workplace Safety
Human Trafficking Awareness and Prevention
Outlook 2016

Cost: Free
4 days

Pre-requisites (may include but not be limited to):

Delivery and Important Information

This program will be delivered via virtual delivery and online learning.

Pathways to Success and Career Opportunities

This certificate training is intended for anyone looking to work across a broad array of industries to give them the opportunities and benefits that support their careers and lifestyles.

Program Partners
Sioux Lookout Friendship Accord

*Program is now full and not currently accepting new participants*

Northwestern Ontario

Type of Course or Program
Northern College Certificate


  • Resident of Ontario

For more information, please contact:
705-235-3211 x 2270