Northern College Funded Training Programs
Service Support Worker Program
About this Training Program
The Service Support Worker Program combines soft skills and workplace related training. This program seeks to address the staffing and training needs for Service Support Workers within the tourism and hospitality industry in Ontario. These positions require provincially mandated training combined with pandemic safety training, documentation and reporting. The program also includes 30 hours of employability skills to prepare students to enter the workforce with a portfolio and soft skills that will further enable their success.
Duration: 316 hours over 12 weeks
Intake Date(s): Dates TBD. Register by December 15, 2021
Pre-requisites (may include but not be limited to):
- Future Focused: Work and Job Readiness
- Have interest in service support positions within hospitality and tourism
- 19 years of age or older or if you have earned an Ontario Secondary School Diploma/Ontario Secondary School Graduation diploma or Equivalent. Mature students will be required to complete entrance testing to participate.
- Students who have not completed high school will be referred to work with Academic Upgrading to obtain their high school equivalency certificate ahead of program participation for better employment options post program completion.
Delivery and Important Information
Participants must complete all courses to receive a certificate. Unless otherwise stated, Northern College will deliver the content. Students must obtain a grade of 50% or higher and pass each course. Students must obtain a GPA of 60% or higher to successfully obtain the Board approved certificate.
Pathways to Success and Career Opportunities
This program provides pathways to employment in the hospitality and tourism industry.
Sioux Lookout Friendship Accord
Type of Course or Program
Northern College Certificate
Resident of Ontario
December 15, 2021
For more information, please contact:
705-235-3211 x 7231